Technology
Built for operators.
Run by Montebelle.
The technology choices that make Montebelle deployable in days and operable in production. Channel-rich, governance-aware, vendor-portable, client-owned auth.
Architecture
Where everything sits.
Three layers, two ownership boundaries. Montebelle runs the operational layer end-to-end. You hold the channel auth and the business decisions.
YOU OWN MONTEBELLE RUNS ┌──────────────────────┐ ┌────────────────────────────────┐ │ Messaging accounts │ ───► │ Channel adapters & webhooks │ │ (WhatsApp, Slack…) │ │ Auth refresh & rate limiting │ └──────────────────────┘ └────────────────────────────────┘ │ ▼ ┌──────────────────────┐ ┌────────────────────────────────┐ │ Approval rules │ ◄──► │ Cognitive OS │ │ Business context │ │ Memory · Bias · Persona · Soul │ │ Final decisions │ │ Verification gates │ └──────────────────────┘ └────────────────────────────────┘ │ ▼ ┌────────────────────────────────┐ │ Ops Center │ │ Monitoring · audit · approvals│ └────────────────────────────────┘ │ ▼ ┌────────────────────────────────┐ │ Provisioned environment │ │ Hardened · isolated · pinned │ └────────────────────────────────┘
Channels
Your agent comes to you.
WhatsApp, Slack, Signal, and Discord run live across our active client and white-label deployments today, with another 25+ adapters available on request. You connect what your team actually uses.
Integrations
Connects to the tools your operation already runs on.
Calendar, CRM, ticketing, billing, docs, knowledge, files, and webhooks. Most integrations stand up in the first few days through standard auth flows in your ops center.
Calendar & meetings
Google Calendar, Outlook, Cal.com, Calendly. Read availability, book meetings, send confirmations.
CRM & contacts
HubSpot, Salesforce, Pipedrive, Attio, Notion CRMs. Read context, update records, route handoffs.
Docs & knowledge
Notion, Google Docs, Confluence, Linear docs. Read living context, summarize, draft updates.
Ticketing & ops
Linear, Jira, GitHub Issues, Zendesk. File issues, triage, update status, route to humans.
Billing & payments
Stripe, QuickBooks, Wave. Read invoice status, send reminders, draft proposals. Verification gate before charging.
Webhooks & APIs
Custom webhooks for the systems your operation actually depends on. We handle adapter glue so you don't.
Intelligence layer
Capabilities most platforms don't have.
Built for our own competitive intelligence and content production first. Available to deployments that need them.
Multi-marketplace tracking
Brand and product signal across US, UK, and DE Amazon plus TikTok Shop. Competitive position globally, not just in your home market.
Entity & relationship mapping
Every deployment builds a live network topology of the entities and relationships it touches. Useful for ops, knowledge management, and incident review.
Social as a leading indicator
Reddit and social momentum surface weeks before reviews catch up. We use it on ourselves; consumer-product clients get the same early-warning loop.
The honest comparison
Where Microsoft and Salesforce stop.
If you're already on Microsoft 365 or Salesforce, agentic AI is coming bundled. That's real. Here's what those bundles do well, and where Montebelle starts.
Microsoft Agent 365 + Salesforce Agentforce
Real, well-engineered, and absorbing the mid-tier no-code market in 2026.
- Deep integration with M365 / Salesforce data and workflows
- Bundled into existing licenses (low marginal cost)
- Enterprise governance, IT-grade controls
- The default for any procurement that starts with "what does our existing platform offer?"
The channels and operating model they don't reach
The third shape: managed, multi-channel, on the apps your customers actually use.
- WhatsApp, Signal, Discord, Telegram, iMessage: channels Microsoft and Salesforce can't reach
- Managed by Montebelle end-to-end, not configured by your IT team
- Same cognitive OS at every tier from solo operator to white-label partner
- The default for operations buyers, not engineering buyers
We're not trying to replace your CRM or your productivity suite. We're the operations layer that lives where your team actually does, on the messaging apps your day already runs through.
Governance
Built for operators that need to answer to someone.
Your auth stays in your name. Your data is yours. Verification gates run before irreversible action. Audit trail covers everything the agent did.
Client-owned auth
You connect channels in your name. Revoke any time. Montebelle never holds your messaging credentials directly.
Verification gates
Every irreversible action passes a check: is the information current, is this reversible, what happens if I'm wrong.
Audit trail
Every conversation, approval, and action is logged in your ops center. Exportable on request. Yours to keep.